Support
Frequently Asked Questions
Everything you need to know about materials, care, shipping, and returns.
What is the GEMS Noir card holder made from?
GEMS Noir is cut from 100% full-grain genuine leather and finished by hand. The leather is left with a natural, minimal treatment so it develops a subtle patina over time.
How many cards does it hold?
Comfortably up to 8 cards, including an easy-access slot for your most-used card.
How should I care for the leather?
Wipe clean with a soft, dry cloth. Avoid prolonged exposure to water and direct sunlight. Minor scuffs and darkening are part of the leather's natural character.
Where is GEMS designed and made?
GEMS was founded in 2026 in a small town in Sweden, where the brand is still designed today.
How long does shipping take?
Orders within the Nordics typically arrive in 2–4 business days. See our Shipping & Returns page for full details by region.
What is your return policy?
We accept unused, unworn returns within 30 days of delivery. Visit our Shipping & Returns page to start a return.
Will more colors be available?
Yes — additional leather colors are in development and will be listed on the product page as "coming soon" until release.